When gaming goes beyond entertainment, we're here for you. Your safety and mental wellbeing are our top priority.
7u7com believes online gaming should be purely for entertainment — a relaxing way to unwind, not a source of financial stress or anxiety. Responsible gaming means knowing your limits, staying within them, and reaching out for help when you need it.
Online gaming is growing rapidly in Bangladesh, with millions of people enjoying lottery, cricket betting, and casino games on various platforms every day. For a small number of players, though, that enjoyment can sometimes turn into addiction. Identifying and preventing that problem early is at the heart of 7u7com's responsible gaming mission.
At 7u7com, responsible gaming isn't a formality — it's a core value that shapes every decision we make. Every tool and every policy on our platform has been built with your protection in mind.
Keep in mind: Gaming is for entertainment only. It should never be used as a source of income or a way to solve financial problems.
We don't always notice when our gaming habits start heading in the wrong direction. 7u7com wants to help you recognize the warning signs early.
If you notice any of the following signs in yourself, pause and reach out to us:
If you're experiencing one or more of the above signs, contact our support team right away. We don't judge — we're here to help.
7u7com gives you a range of effective tools to manage your own gaming. All tools are completely free to use and accessible directly from your account settings.
You can set daily, weekly, or monthly deposit limits. Once set, limits take effect immediately. Increases are possible but will only apply after a 24-hour cooling period.
Decide in advance how long you'll play each session. Once your set time is up, the platform will automatically prompt you to take a break.
A prompt will appear at regular intervals showing how long you've been playing and how much you've spent in the session.
You can take a temporary break from 1 day up to 6 weeks. During this time, you won't be able to log in to your account, but withdrawals will still be available.
If you feel you need a longer break, you can self-exclude for anywhere between 6 months and 5 years. During this period, your account will be fully deactivated and you will not receive any promotional communications.
To activate a tool: Go to Account Settings > Responsible Gaming, or email us directly at support@7u7com.bet.
Self-exclusion is the most powerful responsible gaming tool available. Once activated, it cannot be reversed before the selected period ends.
The minimum age to register on 7u7com is 18. We follow a strict age verification process and investigate any suspicious accounts, closing them where necessary.
Take the following steps to ensure no children or minors in your household can access this platform:
If you suspect a minor is using 7u7com, contact support@7u7com.bet immediately. We'll act fast.
Responsible gaming isn't about quitting — it's about enjoying gaming the right way. The tips below will help you keep gaming fun and healthy:
Think through the questions below honestly. If you answer "Yes" to more than one, please talk to us.
Support@7u7com.bet — we'll get back to you within 24 hours.
Our 24/7 Bangla-speaking support team is available for direct conversations.
Enable it anytime from your account settings.
We go beyond rules — we take real steps to protect the wellbeing and safety of every member.
Set your own daily, weekly, and monthly deposit and betting limits. Limit reductions take effect immediately; increases take effect after 24 hours.
Track how long you've been playing. When your set time is up, the platform will automatically remind you to take a break.
Deactivate your account for anywhere between 6 months and 5 years. No promotional communications will be sent during this period.
Age is verified through our KYC process at registration and again when required afterward. No one under 18 is permitted to play.
Our support team is specially trained in responsible gaming. Feel free to reach out about any concerns — no judgment, just help.
You can view your full gaming history, deposit and withdrawal records, and time-spent statistics at any time.
Here are answers to the most frequently asked questions.