Your Privacy Is Our Responsibility

7u7com Privacy Policy

How your personal data is collected, stored, and kept secure — all explained here with full transparency.

Last Updated: January 2026

1 Introduction

7u7com (www.7u7com.bet) is a trusted online gaming platform for players in Bangladesh. We believe your privacy is a fundamental right — and protecting that right is our responsibility.

This privacy policy explains how 7u7com collects your personal information, the purposes for which it is used, when it may be shared with third parties, and the measures we have in place to keep your information secure.

This policy applies to: Applies to the 7u7com website, mobile application, and all our digital services.

By creating an account on 7u7com or using our services, you agree to this Privacy Policy. Please read it carefully before registering.

2 What Information We Collect

7u7com only collects the information necessary to operate our services properly. We do not collect data beyond what is needed.

2.1 Information Collected at Registration

  • Full name (as per national ID)
  • Date of birth (for age verification)
  • Email Address & Mobile Number
  • Residential address
  • Preferred currency and language

2.2 Information Required for KYC Verification

  • Copy of National ID or Passport
  • Proof of Address (Utility Bill or Bank Statement)
  • Selfie or Face Verification Photo (where applicable)

2.3 Transaction Information

  • Payment methods and transaction history
  • Deposit & Withdrawal Records
  • Bonus and promotion usage details

2.4 Automatically Collected Information

  • IP Address & Device Type
  • Browser type and operating system
  • Visit timestamps & page browsing history
  • Cookies & Local Storage Data

3 Purpose of Data Use

7u7com uses your information for the following purposes. Each purpose has a specific reason behind it, and your information is never used unnecessarily.

Purpose Description Legal Basis
Account Management Registration, login, and profile updates Contract Performance
Age Verification Age Verification (18+) Legal Obligations
Payment Processing Processing deposits and withdrawals Contract Performance
Fraud Prevention Detecting Suspicious Activity Legitimate Interest
Customer Service Support & Complaint Resolution Contract Performance
Marketing Sending offers and promotions (subject to consent) Consent
Legal compliance AML and regulatory compliance Legal Obligations

4 Data Sharing Policy

7u7com never sells your personal information to third parties. However, certain data may be shared in the following limited circumstances:

4.1 Service Providers

Limited information is shared with trusted third parties for payment gateway processing, KYC verification services, and IT infrastructure management. These providers operate under strict confidentiality agreements and may only use the information for specified purposes.

4.2 Legal Authorities

Information may be disclosed to comply with legal obligations arising from court orders, government directives, or investigations by licensing authorities. In such cases, 7u7com will make every effort to notify you in advance wherever possible.

4.3 Group Companies

Information may be shared with 7u7com's affiliates or parent company as required for platform operations, and the same privacy standards are maintained in all such cases.

Please note: 7u7com never sells or transfers your information to third parties for marketing or advertising purposes.

5 Cookie Policy

7u7com uses cookies to keep the website and app running smoothly. Cookies are small data files stored in your browser.

5.1 Types of Cookies We Use

  • Essential Cookies: Essential for login sessions and security. These cannot be disabled.
  • Functional cookies: To remember your preferred language, theme, and settings.
  • Analytics cookies: To monitor site usage and improve our services.
  • Marketing cookies: To show you relevant offers — you can turn these off at any time.

5.2 Cookie Controls

You can disable non-essential cookies at any time through your browser settings. Please note that doing so may affect certain features on the site.

6 Data Retention Period

7u7com retains your data only for as long as necessary. Once the retention period ends, data is securely deleted or anonymized.

  • Account Information: For the duration of active account use and up to 5 years after closure
  • Transaction Records: A minimum of 7 years as required by law
  • KYC Documents: Up to 5 years after account closure
  • Communication logs: Up to 2 years after support ends
  • Marketing information: Deleted immediately upon withdrawal of consent

7 Your Rights

As a 7u7com member, you have several important rights over your personal data. We respect these rights and make it easy for you to exercise them.

  • Right to Access: You can find out what information we hold about you.
  • Right to Rectification: You can request corrections to any inaccurate or incomplete information.
  • Right to Erasure: You can request deletion of your data under certain circumstances.
  • Right to Restrict Processing: In certain cases, you may restrict how your data is used.
  • Right to Portability: You can receive your data in a readable, portable format.
  • Right to Object: You can opt out of marketing communications at any time.

To exercise your rights: Reach us at support@7u7com.bet or via live chat. We typically respond within 30 days.

8 Security Measures

7u7com protects your data to the highest industry standards. Our security measures are regularly audited by independent third parties.

  • 256-bit SSL/TLS encryption on all data transfers
  • AES-256 encryption for stored data
  • Two-Factor Authentication
  • 24/7 Security Monitoring & Cyber Threat Detection
  • Regular security audits and penetration testing
  • Strict Data Access Policy for Staff

Please keep in mind, however, that no method of transmission over the internet is 100% secure. Always keep your password safe and never share it with anyone.

9 Policy Changes

7u7com may update this privacy policy as needed. For any significant changes, we will notify you via your registered email or through a platform announcement.

Continued use of the platform after any changes will be considered your acceptance of the updated policy. We encourage you to revisit this page from time to time. The date of the latest update is always shown at the top of the page.

10 Contact

For any privacy-related questions, complaints, or requests, please get in touch with us:

Email: support@7u7com.bet
Live Chat: Active 24/7 — responses typically within 1 hour
Data Protection Officer: privacy@7u7com.bet

We take your concerns seriously and aim to resolve them within 30 days.

Why Your Data Is Safe with 7u7com

Privacy isn't just a policy for us — it's reflected in everything we do.

End-to-End Encryption

All your data and transactions are protected with 256-bit SSL encryption — bank-grade security.

Your data is never sold

7u7com never sells your personal data to third parties. Your information is used solely to serve you.

Your Control

View, correct, or request deletion of your data at any time — full control is in your hands.

Regular Security Audits

Our systems are regularly tested and audited by independent cybersecurity experts.

Fully in Bangla

Our privacy policy is written entirely in Bengali so every Bangladeshi member can easily understand it.

24/7 Support

For any privacy-related questions, our Bangla-speaking support team is available seven days a week.

Privacy FAQs

Here are answers to the most frequently asked questions.

No, 7u7com never sells your personal data to third parties for advertising or marketing purposes. Limited information may be shared with trusted partners solely to operate our services, and only under strict confidentiality agreements.

Yes, you can request deletion of your data at any time. However, transaction records must be retained for a specified period due to legal obligations. To submit a request, email us at support@7u7com.bet.

Yes, cookies are used to keep the site running smoothly. Except for essential cookies, you can disable all others through your browser settings.

Retention periods vary by data type. Account data is generally kept for 5 years after account closure, and transaction records are retained for up to 7 years for legal reasons. See section 6 for details.

Yes. In the event of a security incident, 7u7com will promptly notify the relevant regulatory authorities and affected members at their registered email address.

Get Started Safely at 7u7com

Join now with your data fully protected and enjoy the best gaming experience.

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